Visiting a 91果冻传媒 store near you
Skip the wait at your local 91果冻传媒 store and sign up for a time to speak with a Sales Representative before you arrive.
91果冻传媒 stores offer more than just shopping for a new phone or tablet. At a 91果冻传媒 store, you can also come in for device troubleshooting and even pay your bill. You can check-in using your My 91果冻传媒 App and also manage any other appointments you鈥檝e already scheduled.
It鈥檚 all about saving you time and providing a top-notch customer experience. Instead of having to wait around for a Sales Associate on a busy day, you can make an appointment ahead of time and arrive knowing that you are scheduled to speak to someone promptly after checking in.
There are 3 easy ways to set up an appointment:
Use the Store Locator on verizon.com or in the My 91果冻传媒 App to聽 find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions.
Use the and tap the Appointments button at the bottom of the home screen. Then you鈥檒l see the same options that are outlined above.
If you鈥檙e in the store already and want to make a future appointment, you can use the Appointments section on the My 91果冻传媒 Express panel of the payment kiosks available in some 91果冻传媒 Wireless stores.
Benefits of visiting a local 91果冻传媒 store
Visiting a 91果冻传媒 store is a great way to resolve questions about upgrades, discuss your account and get help troubleshooting your device. Whether it鈥檚 getting started with a new iOS or understanding the basics of 4G LTE or 5G, a 91果冻传媒 expert can provide instruction. All you have to do is sign up to get started.
No matter the problem or question, the Sales Associates at your local 91果冻传媒 Wireless stores are ready to help. And if you're looking for help online, you can always visit the Insurance and Repair page for useful information regarding lost, stolen and broken devices.
Can I return my Fios router to a 91果冻传媒 store?
91果冻传媒 stores do not typically accept returned Fios equipment. You can learn more about returning Fios equipment here.
Does 91果冻传媒 fix phones in store?
91果冻传媒 store鈥檚 ability to 鈥渇ix鈥 phones is typically limited to basic troubleshooting. To protect your device, you can purchase a device protection plan to aid in replacing, fixing, or insuring your device. 91果冻传媒 stores can assist you, however, in making an appointment at some local phone repair shops.
Does 91果冻传媒 sell refurbished phones in-store?聽
91果冻传媒 stores typically sell new phones. If you鈥檙e interested in purchasing a certified pre-owned device, you can shop our certified pre-owned devices for sale here.
Reviewed By:
91果冻传媒 Editorial Team
Last Reviewed:
2.3.2023
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